deliver to address:

• We use : JNE, J&T, Pos Indonesian to proceed the goods.
• Your paid orders will be processed and shipped within 2-3 working days for Jabodetabek area and 3-7 working days for outside of Jabodetabek areas. (No deliveries will be made on Saturday, Sunday or Public Holidays)
• The shipping & handling cost will be shown after you fill in the delivery address during check out.
• You will receive an email confirmation if your order has been shipped from our warehouse. However, please be informed that we are not able to provide airway bill information at the moment.
• Your order(s) might be split into different shipment due to different fulfillment location.
• Please be informed that delivery process may take longer if you order large items and some large item may not be available to be delivered to few islands in Indonesia. (Please refer to individual products for delivery restrictions)
• If there is any issue with your order, you will be contacted by our Customer Service Center via phone call or email.

pick up in store:

• This service is subject to stock availability in stores
• No charges/shipping & handling cost apply for this service (free)
• Your orders will be ready to be picked up within 2 working days after you completed the payment
• You will be informed by email if your order is ready to be picked up.
• If there is any issue with your order, you will be contacted by our Customer Service Center via phone call or email.
• Our address : Jl. Marelan Raya No.555c, Tanah Enam Ratus, Kec. Medan Marelan, Kota Medan, Sumatera Utara 20243